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Sheraton Mall Of The Emirates Hotel, Dubai, Dubai
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Key details
About the Hotel
Sheikh Zayed Road, Al Barsha 1,
Dubai,
United Arab Emirates,
283825,
Dubai
Sheraton Mall of the Emirates Hotel is directly connected to the world-famous Mall of the Emirates, known for its luxury shopping and entertainment options. This five-star hotel offers a blend of comfort and convenience in the heart of Dubai. With stunning rooftop views and modern amenities, it caters to both business and leisure travelers. The hotel's prime location provides easy access to major attractions and business hubs.
Location
Located in Al Barsha, the hotel is just minutes from popular attractions like Jumeirah Beach and Wild Wadi Waterpark. Guests have easy access to the Dubai Metro directly from the mall, simplifying transportation within the city. The hotel offers complimentary shuttle services to nearby beaches, enhancing the convenience for guests wishing to explore Dubai's coastal beauty. Additionally, it is surrounded by various dining and entertainment options.
Rooms
All accommodations feature contemporary design with floor-to-ceiling windows showcasing panoramic views of Dubai's skyline. Rooms are equipped with modern amenities, including LCD TVs, high-speed Wi-Fi, and Sheraton Signature Sleep Experience beds. The hotel offers club rooms and suites that provide additional luxury with separate living areas and access to exclusive club lounge services. Guests will find spacious bathrooms that feature walk-in showers and complimentary upscale toiletries.
Eat & Drink
The hotel hosts several dining venues serving a variety of cuisines. Besh Turkish Kitchen reimagines traditional Turkish dishes while offering modern twists and stunning views. OAnjo, a rooftop restaurant on the 24th floor, specializes in contemporary Portuguese-Nikkei cuisine paired with breathtaking city views. Guests can enjoy casual dining at the Sanctuary Pool Bar, serving refreshments under the Dubai sky, and Link@Sheraton Café for quick bites.
Leisure & Business
Guests can unwind at the Shine Spa for Sheraton, featuring a range of restorative treatments and tranquil spaces. The hotel boasts two rooftop infinity pools, providing an opportunity for relaxation amidst the busy city life. Fitness enthusiasts can access Sheraton Fitness, which is open 24 hours. The hotel also has extensive meeting and event spaces equipped with modern technology, catering to corporate needs.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Suite!
The suite we stayed in was impressively spacious, allowing our kids to play freely while we relaxed.view full review
Excellent Pool!
The swimming pool had a perfect temperature, making it a joy to swim and unwind after a long day.view full review
Super Comfy Bed
The bed was incredibly comfortable; I found myself wanting to sleep just a little longer every morning.view full review
Accessible Amenities
The hotel offered great facilities that ensured everyone, regardless of mobility needs, could enjoy a stress-free stay.view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness center
Wind surfing
Diving
Snorkeling
Skiing
Hiking
Horseback riding
Cycling
Golf course
Pool tables
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Sun loungers
Live entertainment
Sun terrace
Spa & wellness center
Sauna
Steam room
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Sheikh Zayed Road, Al Barsha 1,
Dubai,
United Arab Emirates,
283825,
Dubai
Map view
street view
Sheikh Zayed Road, Al Barsha 1,
Dubai,
United Arab Emirates,
283825,
Dubai
City landmarks
Mall
Mall of the Emirates
3700 ft
Ski Area
Ski Dubai
4800 ft
Amusement Park
Wild Wadi Waterpark
1.6
mi
Jumeirah St - Dubai - United Arab Emirates
Burj Al Arab
1.9
mi
Broadway Theatre
Ductac
3700 ft
Dubai Mall Doha St Dubai
Al Jaber Gallery
3500 ft
Sheikh Zayed Road 4th Interchange
Gold And Diamond Park
1.2
mi
Umm Suqeim Umm Suqeim Rd
Meem Gallery
4200 ft
5 2a Street Al Barsha 1
Sparkys
2400 ft
Market
The Ripe Market- Dubai Police Academy
2600 ft
Gold And Diamond Park Building 6
Golf Club Rental Dubai
3400 ft
Dubai Police Academy - Dubai - United Arab Emirates
HeliDubai
3500 ft
Level 2,Mall of the Emirates,Sheikh Zayed Road,Al Barsha 1 - Dubai - United Arab Emirates
Magic Planet
3700 ft
Parks
Al Barsha Pond Park
2.0
mi
Umm Suqeim Umm Suqeim Rd Kite Beach
Waterwow
1.0
mi
Mall of the Emirates 2nd Level
Mondo Arte
1.1
mi
School
Alserkal Avenue Arts District
2.1
mi
Jumeirah Madinat & Burj Al Arab
Dubai Turtle Rehabilitation Project
1.7
mi
Al Albaany Street Near City Walk
Coca-Cola Arena
1.6
mi
Avenues 93 & 94 Mall Umm Suqeim Road
Jazz Lounge Spa
1.5
mi
The Beach
AquaFun
1.6
mi
Amusement Park
WOW Kids Amusement Arcade
1.6
mi
856 Jumeira Rd
Glory Art Gallery
1.7
mi
Gallery
Ayyam Gallery
2.1
mi
Manara Street Al Quoz Industrial Area 1
Antique Museum Dubai
2.1
mi
92 8 E St - Dubai - United Arab Emirates
Umm Suqeim Park
2.0
mi
4 2 C St - Dubai - United Arab Emirates
Jumeira Beach Pavillion
2.0
mi
Nearby
Al Mirziban
The Pointe
400 ft
Al Emreef Street Grosvenor House Dubai
Retreat Spa
400 ft
28th Street
Mamzar Centre
1200 ft
Restaurants
Texas de Brazil
100 ft
11 Sheikh Zayed Rd Mall of the Emirates
mOre
400 ft
Sheikh Zayed Rd Mall of the Emirates
Karam Express
400 ft
Dubai Downtown The Dubai Mall Financial Centre Rd
Pizza Express
400 ft
Doubletree Hotel
Gloria Jean's Coffee Dubai Mall
400 ft
Dubai Mall Upper Deck Rd
Cioccolati Italiani Dubai
400 ft
Festival Dubai
Burger Boulevard
400 ft
Reem Mall Reem Mall ,shop -5
Two
400 ft
Dubai Mall New Fashion Avenue
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Convenient Location
Excellent Dining
Wet Weather Impact
Expensive Facilities
7.4/10
Very good
Rooms
7.3
Location
8.3
Service
7.9
Dining
6.8
Guest reviews
7.4/10
based on 12 review
8.5
8.5/10based on 3655 review
Tom
United Kingdom,
May
2024
7.6/10
The hotel rooms were perfect and located perfectly between all the major sights we wanted to visit, but unfortunately were impacted by wet weather. They should not be rented under any circumstances.
Rooms
7.0
The rooms were impacted by wet weather, but they were otherwise perfect and conveniently located.
Service
6.0
The service showed us to our table with a view of Burj Khalifa and Burj Al Arab, and Priya at the reception was very helpful. However, the staff was not welcoming upon arrival and departure.
Location
8.0
The location was very convenient with direct access to Emirates Mall and linked to the metro, but room for improvement to match other hotels in the area.
Dining
9.0
The dining experience was excellent with a wide variety of food choices, but it was very expensive.
Facilities
The facilities need an upgrade to meet the expectations of guests, especially considering the prime location.
Convenient Location
Wet Weather Impact
Sydney
United Kingdom,
February
2024
8.6/10
This hotel is a gem in terms of location and comfort. The rooms are spacious, with multiple entrances, a cozy living room with a sofa bed, a fully equipped kitchen, and three bathrooms featuring modern amenities. It was a delightful stay booked through Booking, offering a comfortable experience right in the heart of the city, though the price was slightly high.
Rooms
8.0
The rooms were comfortable and well-equipped, offering great value for money.
Service
8.0
The service was top-notch, with attentive staff and a seamless experience from reception to room service.
Location
9.0
The hotel's location is a dream for shoppers, directly connected to Emirates Mall, with easy access to shops, restaurants, and transport options like the metro and buses. Just a stone's throw away from the Dubai Mall, it's a paradise for those seeking convenience, although exiting by car during rush hour can be a challenge.
Dining
9.0
The dining experience was delightful with excellent service, especially during breakfast. The menu offered a nice variety to suit different tastes.
Facilities
9.0
The hotel facilities are top-notch, offering everything from room service to car hire and more, ensuring a luxurious and convenient stay.
Valerie
United Kingdom,
January
2024
7.8/10
The hotel offers a cozy stay with a great view and courteous service. While the dining options might not meet expectations, the overall experience is positive with good value for money.
Rooms
8.0
My connected room with access to the Sheraton Club lounge had a unique glass wall between the bed and shower/tub area, providing a modern touch. The room size was just right, and the amazing view added to the charm.
Service
9.0
The staff, especially Clara, provided excellent service throughout my stay. They were friendly, attentive, and always ready to assist with a smile.
Location
9.0
The hotel's location is superb, just a stone's throw away from the Mall of Emirates. Nadeem, the front desk manager, went above and beyond to ensure a memorable stay by accommodating all requests.
Dining
5.0
The dining experience did not meet expectations, and the pricing seemed over-inflated for the quality offered. However, the pastries were a decent option for a quick bite.
Facilities
8.0
The hotel provides a range of facilities that cater to different needs, making the stay comfortable and convenient.
Billy
United Kingdom,
January
2024
8.0/10
My stay at DoubleTree by Hilton at JBR was truly grand. The rooms, although not 5-star designed, were exquisite, and the weather was amazing. However, there was a slight damp smell upon entering the room.
Rooms
7.0
The rooms had a certain smell associated with dampness upon initial entry.
Service
8.0
The staff, especially Mr Ramadan at the front office, was very nice and friendly. However, there was only one person cooking eggs for all guests.
Location
9.0
The location is perfect, attached to the Emirates Mall, with easy access to great restaurants and nice fitness facilities. Just next to the Mall of the Emirates.
Dining
7.0
The dining experience at the hotel was always amazing but slightly expensive.
Facilities
9.0
The facilities at the hotel were top-notch, offering a range of services like room service, car hire, dry cleaning, and more.
David
United States of America,
December
2023
9.0/10
I had a wonderful stay at the hotel! The rooms were clean, spacious, and it was so hard to leave the comfy bed with the excellent insulation against outside light. The service was top-notch, especially thanks to Rashid at the reception who went above and beyond to give me a room with a stunning view. The location was perfect, right in the middle of Sheikh Zayed Road, with easy access to the Mall of the Emirates and the metro. The dining experience was amazing, and I highly recommend adding the breakfast to your stay for a memorable meal.
Rooms
9.0
The rooms were clean, exactly what I wanted with no unnecessary extras on the bed, and incredibly spacious.
Service
9.0
The staff was wonderful, welcoming, and supportive, making my stay even more enjoyable.
Location
9.0
The location was great, perfectly situated for easy access to the Mall of the Emirates and the metro right in the heart of downtown Dubai.
Dining
9.0
The dining experience was exceptional, with a bubbly hostess, accommodating host, and friendly staff that made me feel truly appreciated.
Facilities
9.0
The facilities were top-notch and met all my needs during my stay.
Spacious rooms
Bright lighting
David
United Kingdom,
December
2023
8.2/10
The hotel is connected to Mall of the Emirates, making it very convenient for shopping and entertainment. The rooms were well-insulated, making it hard to leave the cozy bed, but the dining options were limited. The staff, especially Mr Ramadan at the reception, were super friendly and helpful.
Rooms
8.0
The rooms were so well insulated against outside light that it was really hard to get out of bed.
Service
9.0
The staff, especially Mr Ramadan at the reception, were super friendly and helpful.
Location
9.0
The hotel is connected to Mall of the Emirates where all services and means of entertainment are available, very close to Dubai Metro.
Dining
7.0
The dining options were limited, but the Sanabel Restaurant had a great pad thai.
Facilities
8.0
The hotel offers great connectivity to the Mall of the Emirates and Dubai Metro.
John
United States of America,
November
2023
5.0/10
I stayed at the Sheraton Grand and found it disappointing. The rooms were not well-maintained, with a bad smell and dusty tables, lacking in hygiene considering the price and star rating. The supposed 24-hour Link Cafe was deserted, and there was no response from the unhelpful manager. Not recommended overall, especially due to missing amenities like toothbrushes and inadequate room size.
Rooms
5.0
The rooms were overused and lacked proper hygiene standards.
Service
5.0
The interactions with the staff were unsatisfactory, with no manager response to concerns.
Location
5.0
The hotel's proximity to Mall of Emirates was the only positive aspect.
Dining
5.0
Facilities
5.0
The hotel lacked essential amenities and services, falling short of expectations.
Lewis
United Kingdom,
October
2023
8.4/10
The hotel offers a welcoming atmosphere with excellent service, but some issues with room size and dining experience. The location is convenient for both business and leisure travelers.
Rooms
8.0
My room was spacious, clean, and welcoming.
Service
9.0
The staff was polite and efficient, making my stay enjoyable.
Location
9.0
The hotel's location was perfect for my business and leisure needs, very close to the Mall of Emirates.
Dining
8.0
The dining options were very good, with a variety of continental, Indian, and Chinese dishes.
Facilities
8.0
The hotel offers a range of facilities that cater to various needs of guests.
Matt
United Kingdom,
October
2023
8.6/10
I was pleasantly surprised by my stay at the hotel. The rooms were clean and exactly what I was looking for, with a magnificent view. However, my corner small suite, though nice, didn't feel as spacious as suites in other places I've stayed. The design is more four-star than five-star, but the decoration is exquisite, and even the weather inside the hotel felt nice.
Rooms
8.0
The rooms were excellent, offering a magnificent view and being perfectly clean without any unnecessary decorations like scatter cushions. Would definitely stay here again.
Service
9.0
The staff were incredibly helpful and friendly throughout my stay, making me feel welcomed and taken care of.
Location
10.0
The location is outstanding, with direct access to Mall of the Emirates, making it extremely convenient for shopping and dining. The staff friendliness, comfortable bed, and clean room added to the overall great experience.
Dining
7.0
The dining experience was amazing, offering a wide variety of delicious options. However, it could get extremely crowded at times, making it challenging to find a seat.
Facilities
The facilities at the hotel were top-notch, providing everything I needed for a comfortable and enjoyable stay.
Fred
United Kingdom,
September
2023
7.6/10
The hotel is conveniently located with easy access to the Mall of the Emirates and Metro, making it great for a solo female traveler like me. The rooms have a bit of a dated feel with beige/brown carpeting and decor, prompting me to switch rooms after 2 hours, but the service from Mr Mena, Darwaish, and Mr Ijaz was exceptional. The dining experience could be improved with better food selections, but overall, the facilities are top-notch for a comfortable stay.
Rooms
7.0
The rooms are a bit dated with beige/brown carpeting and decor, compelling me to change the room after 2 hours.
Service
9.0
The service from Mr Mena, Darwaish, and Mr Ijaz was exceptional, making my stay really enjoyable.
Location
8.0
The location is excellent, connected to the Mall of the Emirates and the Metro, perfect for a solo female traveler like me.
Dining
6.0
The dining could be improved with better food selections, especially fresh fruits and hot food alternatives.
Facilities
8.0
The facilities are top-notch and provide great amenities for a comfortable stay.
Paul
United Kingdom,
July
2023
6.6/10
My stay at the hotel was a mix of great views and comfortable rooms, but the service lacked a bit of warmth. The location was convenient, offering proximity to a mall, but some aspects were not up to the mark. The dining experience was expensive and limited. Overall, a reasonable stay with room for improvement.
Rooms
8.0
The room was spacious with standard facilities and amenities, offering a comfortable bed and a stunning view of Palm Jumeira and the sea.
Service
6.0
The service was not very welcoming, especially at reception, and could use improvement in terms of customer care.
Location
7.0
The location was quite central and unbeatable, connected to the Mall of the Emirates, which was a plus despite some space limitations.
Dining
5.0
The dining options were a bit expensive and limited, not entirely meeting my taste preferences.
Facilities
7.0
comfortable rooms
limited dining
Marshall
United States of America,
June
2023
7.6/10
My stay at the hotel was a mix of positives and negatives. The rooms, though small considering the price, were equipped with essential amenities and standard facilities; unfortunately, I got a smoking room despite requesting a non-smoking one. The service was top-notch, with courteous staff accommodating requests with a smile, although there were some uncertainties during Ramadan. The location, directly connected to Emirates Mall, was incredibly convenient for shopping and transport options. However, the dining experience was a letdown, especially for a vegan like me, with limited options available.
Rooms
7.0
The rooms were small for the price, but they were spacious with standard facilities and amenities.
Service
9.0
The staff was very courteous and always accommodating, except for some confusion during Ramadan.
Location
9.0
The hotel's location was extremely convenient, directly linked to Emirates Mall and within walking distance of transport options.
Dining
5.0
The dining options were disappointing, especially for a vegan like me.
Facilities
8.0
The hotel offered adequate facilities for a comfortable stay.